For the majority of our clients we provide on-going support as part of the package.
We also provide a retainer service with an out of hours contact line for businesses that are constantly looking to further develop their understanding of their software and plan on integrating additional third party software.
Where the software customer support may not be prompt enough for your needs or you carry out finances out of normal working hours, our fixed fee retainer may be the solution.
You can contact us via our app, e-mail and phone. Our fees are fixed, monthly and there are no notice periods, should you decide you no longer need our help.
Convenience and care are our core strengths. By focusing our services around these principles we have developed long lasting relationships with our clients. See below for how.
We want our clients to have choice and so we use all the major accounting packages to help them work with the best solution for their business.
We want our clients to be stress free, so we meet at their premises, respond promptly to queries and accept calls out of normal working hours.
We want our clients to receive a technical service, so all our work is signed off by either a qualified accountant, chartered tax adviser or tax specialist.
Most importantly, we take interest in our clients as we love what we do. We encourage regular and open discussions to avoid focusing on standard compliance and spend more time discussing development of their businesses.
The European Champ
Neither of us have much time these days running the business together (mainly because Rach is a new client generating machine) But as I ...